Descrição:
IT Support Analyst at Confidencial (Apenas para Cadastrados)
We are looking for an IT Support Analyst to join our internal Help Desk team and provide technical support and advice to IT users. This is an excellent opportunity to be one of the key members of our Engineering team and position yourself for unique career growth opportunities.
What You Will Do:
- Support professionals in resolving technical problems via email, phone, and Jira.
- Computer troubleshooting.
- Hardware purchase
- Building security cards administration.
- General office and hardware maintenance.
Here’s what we are looking for:
- Solid years of experience in similar positions in a company that has an internal Help Desk.
- Experience with Windows 10, Mac OS, Android, AWS, Networking.
- Excellent verbal and written communication skills; interpersonal and presentation skills.
- Organized and detail-oriented.
- Proven ability to work in a team and independently.
- Ability to work on multiple projects simultaneously with effective delivery.
How we do make your work (and your life) easier:
- 100% remote work.
- Hardware setup for you to work from home.
- Flexible hours - make your schedule.
- Paid parental leave, vacation & holidays.
- Diverse and multicultural work environment.
- An innovative environment with the structure and resources of a leading multinational.
- Excellent compensation - well above the market average.
- Here you can grow at the speed of your learning curve.
Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every Confidencial (Apenas para Cadastrados) member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.
Every Confidencial (Apenas para Cadastrados) team member brings something unique to our company.
We want to hear your story. Apply now!
Idiomas:
Inglês - Nível Avançado