Essential Job Functions

• Interaction with Operations (GINFO) / Architecture (GARIN) / Security (GISEC) Teams

   o Updates

   o Aligning

   o Coordinate execution of activities

• Area Asset Management (Hardware – Software – Licensing)

• Remote PC installation (from Master disk) / re-installation and configuration on Lan Ethernet / Wireless

• Antivirus Management on Area devices

• Technical Software Installation on PC

• VMware Virtual Center Operations and Management

• Control of Firewall and Access Points

• Printers management

• Local Systems monitoring (Home Office System monitoring, when necessary)

• Help Desk services (Interacting with the supporting Team)

• Maintenance and troubleshooting management

• User Adoption, Education & Policies

• O365 Administrator Portal

• Teams Administrator Portal

• Azure Administrator Portal

• Setup and Maintain local Hardware vendors

• Able to work in a fast paced environment

• Customer Satisfaction

• Familiar with Help Desk Ticket Systems

• Prioritize support request

Required Knowledge / Experience

• Hardware and Software for Network and PC environments

• TCP/IP protocol

• Cisco Switching

• Operative Systems: Windows 10 / 11 PC

• MS Office 365 Suite

• Active Directory Administrator

• Azure Active Directory Administrator

Preferred Knowledge / Experience

• Windows 2012 R2 / 2019 R2 server

• Lotus Notes – Domino

• VMware ESX 5.x

• Users Management (Active Directory & LDAP)

• Security (CheckPoint) & Networking (CISCO - HP) Devices and Software

• A+ Certification

• Microsoft Certification

Attention: English advanced is mandatory for this position.

Inglês - Nível Avançado