ROLE PURPOSE

The IT Field Support Specialist is accountable for applying discipline knowledge and to act as a true partner to its specific stakeholder group in the RC, Shore base, Vessels, Yards or any other Fields which require IT support. You are responsible for supporting these stakeholders in alignment with the Group IT strategic and/or operational priorities. Your area of expertise is wider than dedicated specialist but also more specific in Fields particularities You advise within your area of expertise and are expected to remain at the forefront of developments to identify innovative methods to carry out assigned tasks that will increase the overall quality and efficiency.

ROLE CONTRIBUTION

• Ensure knowledge sharing and creating awareness amongst the IT community on your respective specialism;

• Support, govern and contribute to a fully integrated and aligned IT Strategy across the SBM organization;

• Ensure that you understand and manage your stakeholders and their requirements as well as having assigned activities completed successfully;

• Ensure quality and reliability of tools and systems in support of the business.

REQUIREMENTS

• Completed bachelor degree or technical education in IT courses;

• Knowledge and Experience with Analogic Telephony System;

• Knowledge and Experience with Network Structured Cabling CAT6, CAT5;

• Knowledge and Experience with Telephone Cabling;

• Knowledge and Experience with Optical Fiber;

• Knowledge in CISCO Devices for initial and advanced troubleshooting;

• Racking Devices;

• Knowledge and Experience with Active Directory;

• Advanced English.

Inglês - Nível Avançado